Custom ordered drums are not returnable.

 

For in-stock items, you may request a return within 10-days of receipt. Following our approval, the buyer is responsible for safely packing and returning the item(s), including all related parts & accessories within a timely manner (shipped within 5 days). Buyer will pay for all return shipping costs. We highly recommend that you purchase insurance for the full value of the returned item(s) as you are responsible for their safe return.

 

Returned items in like-new condition are subject to a 10% restocking fee plus our original shipping costs (amount may be requested prior to purchase).

 

Items with any physical or cosmetic damage (beyond normal wear on drumheads from play) and/or missing accessories will be subject to additional deductions up to the full price, proportionate to the damage or missing items, and the return may be refused outright if the damage is deemed intentional, excessive, or negligent.

Free shipping is offered to buyers in the contiguous 48 states with a street shipping address. Buyers in other regions or with P.O. Boxes should contact us prior to purchase for a shipping quote. A signature may be required for delivery.